Return & Exchange Policy
At ZENITH THE BRAND HUB, customer satisfaction is important to us. We carefully inspect our products before dispatch to ensure you receive your order in good condition.
Exchange Policy
We offer exchanges in case of:
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Wrong product received
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Damaged or defective product received
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Size or color issue, subject to product availability
To request an exchange, please contact us within 3 days of receiving your order. The product must be unused, unworn, and returned in its original condition with all tags and packaging intact.
Return Policy
We accept returns only if you receive a damaged, defective, or incorrect product.
To request a return, please contact our customer support within 3 days of receiving your order and provide relevant details or pictures of the issue.
Non-Returnable Items
Products will not be eligible for return or exchange if they:
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Have been used or damaged after delivery
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Are returned without original packaging
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Are reported after the allowed return period
Refunds
Once the returned product is received and inspected, we will process the refund or provide an appropriate resolution where applicable.
How to Request a Return or Exchange
Please contact our customer support team with:
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Your Order Number
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Reason for return or exchange
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Pictures of the product if damaged or incorrect
Our team will guide you through the process.
ZENITH THE BRAND HUB reserves the right to accept or reject any return or exchange request based on the condition of the product.
Thank you for shopping with ZENITH THE BRAND HUB. 🤍